Cancellation and Refund Policy
Thank you for shopping with Arya Veer Dal. We strive to provide the best products and customer service to our valued customers. Below, you’ll find our policy regarding cancellations and refunds to ensure a transparent and hassle-free shopping experience.
Order Cancellation: You can request the cancellation of your order within 24 hours of placing it. To initiate a cancellation, please contact our customer support team via email at email@example.com or call our helpline at 9827898510. Please provide your order number and details for faster processing.
Cancellation After 24 Hours: If you wish to cancel your order after the initial 24-hour window, please contact us as soon as possible. Depending on the processing status of your order, cancellation might still be possible, but it cannot be guaranteed.
Eligibility: Refunds are applicable for orders that have been successfully cancelled within the stipulated time frame or for items that are damaged, defective, or not as described.
Refund Method: Approved refunds will be processed using the same payment method used for the original purchase. Please allow up to [X] business days for the refund to reflect in your account, as processing times might vary depending on your financial institution.
Exclusions: Refunds will not be issued for personalized or customized items. Additionally, certain items marked as “non-refundable” or “final sale” are not eligible for refunds.
Return Shipping: In the case of damaged, defective, or incorrect items received, Arya Veer Dal will cover the return shipping costs. For other cases, such as order cancellations due to a change of mind, the customer may be responsible for return shipping fees.
If you believe your order is eligible for a refund, please contact our customer support team within [X] days of receiving your order. Provide details about the issue and your order number.
Our team will guide you through the return process, which may include providing photographs of the item, filling out a return form, or arranging for a return shipping label.
Once we receive the returned item and verify its condition, we will process the refund as per our policy.
If you have any questions or concerns about our ‘Cancellation and Refund’ policy, please don’t hesitate to reach out to our customer support team at firstname.lastname@example.org or call 123-456-7890.
Please ensure to customize this policy to match your specific business practices, terms, and contact details. It’s also a good practice to have legal experts review your policy to ensure it aligns with relevant laws and regulations.